Source: [Operating-model advisory](https://fireflysoftware.io/advisory/)

Description: Firefly advisory helps banks and insurers decide which operations to run in-house, delegate, or rebuild. Each decision becomes a service to contract, a deployment to accept, or a platform your teams own.

Language: en

[Home](https://fireflysoftware.io/)/Advisory

# Decide which operations to run, delegate or rebuild.

Before you change an operation, decide who should run it and on what. We help you turn that decision into a service, a deployment, or a platform.

[Book an operations review](https://fireflysoftware.io/contact/) [Explore our services](https://fireflysoftware.io/services/)

Three ways in

## Each one ends in a decision, a service, or an operation.

01

### Operating-model strategy

For

COOs, CIOs, CROs, and transformation leaders.

We map your operations by volume, cost, and risk, and set the run, delegate, or rebuild choice for each.

Produces

- A prioritized roadmap
- A target operating model
- A business case

Ends in

A decision and a sequence.

02

### Service Blueprint

For

The owner of one operation.

A fixed scope, agreed before it starts, that turns one operation into a service with every boundary written down.

Produces

- The acceptance criteria
- The authority matrix
- The business case
- The deployment plan

Ends in

A contractible service.

03

### Transition and insourcing

For

Institutions that will run the operation themselves.

We design, build, and hand over the operation on Firefly OpenPlatform.

Produces

- The service, built on OpenPlatform
- Its runbooks
- Knowledge and ownership, transferred

Ends in

An operation you run.

Run, delegate or rebuild

## Not every operation should be delegated.

The answer turns on volume, risk, cost, and how much work your team should hold.

Run, delegate or rebuild

Three ways to handle an operation, side by side on a row of your graphite core systems. On the left, your team runs it on your own systems, drawn as steel modules. In the middle, we run it as a Firefly service, a line of amber modules with an AI agent for the exceptions. On the right, it is rebuilt from amber OpenPlatform modules, each connected to your core through a steel adapter, and your teams own it.  Graphite is your core; steel, your systems. Amber is Firefly: a service we run, or OpenPlatform modules.

How an advisory engagement works

## Four steps, from first look to recommendation.

1. 01
   ### Discovery
   A first session with the people who run the operation, to agree the question.
2. 02
   ### Current-state map
   Real cases, not the process manual, traced through every exception and wait.
3. 03
   ### Options and economics
   Each option with its cost, its risk, and the effort your team keeps.
4. 04
   ### Recommendation
   One option and the next step, with the evidence behind both.

Who you work with

## Start with the outcome and the people accountable for it.

A faster form helps only if review and records keep pace, which is why all four teams take part.

Operations

How the work runs today and where it waits

Risk and compliance

The authority model and the controls

Technology

What to keep, connect, or rebuild

Finance

The baseline cost and the effort you retain

Your first operation

## Bring us one operation.

Tell us the process, the volume, and what “done” looks like. We will come back with a scope, a deployment plan, and a proposal.

[Book an operations review](https://fireflysoftware.io/contact/) [Request a demo](https://fireflysoftware.io/contact/?request=demo)