Source: [Privacy](https://fireflysoftware.io/privacy/)

Description: How information is handled on the Firefly Software website.

Language: en

[Home](https://fireflysoftware.io/)/Privacy

# How this website handles your information.

This notice describes the information handled by the Firefly Software website.

## Company information

Firefly Software Solutions Inc. Registered address: 3955, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801. [info@fireflysoftware.io](mailto:info@fireflysoftware.io)

## Information you choose to share

Our contact form asks for your name, email, company, area of interest, and message. Firefly Software Solutions Inc. uses this information to review and respond to your enquiry. Please do not submit financial account information, policy records, identification documents, or other sensitive information through this form.

## Whitepaper requests and optional updates

To access a whitepaper, we ask for a work email; name and company are optional. We use these details to record and fulfill your request. The PDF is available on the website immediately after submission. Requesting it does not subscribe you to marketing emails.

If you separately opt in, we may email Firefly perspectives and information about related services. We record your choice, the wording version and the submission time with your request. You can withdraw by emailing [info@fireflysoftware.io](mailto:info@fireflysoftware.io). We use request details for the stated purpose and review their continued need; you may request deletion at any time. Our team must check the recorded choice before sending marketing and honor withdrawals.

## Website hosting and form processing

This website is hosted by Netlify. When you visit, the hosting service processes technical request information needed to deliver and protect the website. Contact and whitepaper form submissions are processed and stored through Netlify Forms and are accessible to authorized administrators of this website. Enquiry notifications are delivered to our Google Workspace mailbox using Resend, which processes the contact details and message to deliver the email.

## Cookies and analytics

We load Google Analytics only if you choose “Allow analytics”. It measures page visits, successful enquiry and whitepaper requests, and report download clicks, using cookies to distinguish visits. We do not send your name, email, company, or message to Analytics, and advertising personalization is disabled. URL query strings and fragments are excluded from the page URLs we send.

You can decline analytics and still use the entire website, including the contact form. Use “Cookie preferences” in the footer to change or withdraw your choice. We remember your choice in local storage for up to 180 days. Withdrawing consent removes the Analytics cookies accessible to this website and stops future collection. Google processes analytics information under its [privacy policy](https://policies.google.com/privacy).

Fonts and visual assets are served with the website. External websites linked from these pages have their own privacy practices.

## Questions about your information

To ask about personal information you have submitted, or to request its correction or deletion, use the [contact form](https://fireflysoftware.io/contact/) and indicate that your enquiry concerns privacy. Include only the information needed to identify your earlier enquiry.