Source: [Credit Operations](https://fireflysoftware.io/services/creditos/) Description: CreditOS: Firefly turns loan applications into complete credit files, with KYB, spreading, and the credit memo. Your credit officer decides. Language: en Firefly CreditOS · Credit Operations # We build the credit file. Your credit officer decides. We turn loan applications and scattered documents into complete credit files: intake, follow-up, spreading, and the credit memo, under your credit policy. [Scope your credit operation](https://fireflysoftware.io/contact/) [Request a demo](https://fireflysoftware.io/contact/?request=demo) CreditOS · Credit Operations, as a line of five stages. Receive: an AI model reads, classifies, extracts or drafts. Complete: an AI agent works the case within the limits you approve. Prepare: an AI model reads, classifies, extracts or drafts. Review: your team decides. Execute: the work is done in your systems. Unit of work · An accepted credit file [Scroll to explore](https://fireflysoftware.io/services/creditos/#operation) The problem ## A loan waits longer for information than for a decision. Missing documents, re-keyed data, and email handoffs use up the time your credit officers need for assessment. Who it serves Heads of lending, credit operations, commercial lending, and specialty finance What the service includes ## We do the work within the limits of your policy. Your service schedule lists the tasks your operation includes. 01 ### Application intake and clearance We capture applications from your channels and brokers and check each one against existing customers and duplicates. 02 ### KYB and ownership checks Through your providers, we check registries, beneficial owners, sanctions, and politically exposed persons (PEPs), and prepare every hit for review. 03 ### Document collection We chase every missing document and condition until it arrives, your institution waives it, or we escalate it. 04 ### Spreading and verification We spread financials into your template, calculate DSCR and leverage, and order bureau reports, valuations, and lien searches. 05 ### Credit memo The memo follows your format, from borrower and guarantors to collateral and conditions, and we trace each point to its evidence. 06 ### Documentation and closing After approval, we draft loan documents from your templates, track conditions precedent, and issue funding instructions. How the service works ## Five stages, and who does each one. Each stage runs on the method that fits the cost of an error. 1. 01 ### Receive AI model We register the case, validate the intake, and check it for duplicates. Input Application and consent Output A tracked application 2. 02 ### Complete AI agent An AI agent chases each missing document and clears exceptions within your limits. Input Missing-item list Output A complete evidence set 3. 03 ### Prepare AI model We spread the financials, run the checks, and draft the credit memo. Input Verified sources Output A structured credit file 4. 04 ### Review Your team decides Your credit officer reviews the package and decides; we coordinate the questions. Input Credit file and exceptions Output A recorded decision 5. 05 ### Execute Your systems We complete the closing administration in your systems. Input Your decision and instructions Output A completed closing package What you receive ## The finished work and the evidence behind it. Unit of work **An accepted credit file** - Accepted credit file with source references - KYB, sanctions, and PEP evidence - Credit memorandum in your format - Closing package and funding instructions, when in scope Authority ## The decisions stay with your institution. ### You decide - Credit policy - Risk appetite - Pricing - Approval or decline - Delegated lending authority ### We do - Intake and follow-up - KYB evidence - Spreading - The credit memo - Closing administration Systems and technology ## We work in your systems, on open-source modules. ### Connected to your systems Your loan origination system, CRM, document stores, verification providers, credit bureaus, e-signature, and core records. ### Built on Firefly OpenPlatform Your teams can read the code of each module. - [Customers and relationships](https://fireflysoftware.io/openplatform/modules/#customers) - [Onboarding and verification](https://fireflysoftware.io/openplatform/modules/#onboarding) - [Products and commercial configuration](https://fireflysoftware.io/openplatform/modules/#products) - [Agreements and documents](https://fireflysoftware.io/openplatform/modules/#agreements) - [The lending lifecycle](https://fireflysoftware.io/openplatform/modules/#lending) - [Risk and compliance operations](https://fireflysoftware.io/openplatform/modules/#risk) Measures ## We measure the work you receive. - Time from intake to complete file - First-pass acceptance rate - Age of outstanding document requests - Spreading accuracy against source documents - Rework and material error rate Scope, pricing, and growth ## Start small and expand on evidence. 01 ### A focused starting point One business-loan product, one channel, and a defined document set. 02 ### How the service is priced Per accepted credit file, with complexity bands and a minimum commitment. 03 ### Where the service can grow Add channels, closing, renewals, covenant reviews, or ServicingOS. Operating model ## All ten services run the same way. [See how we operate](https://fireflysoftware.io/how-we-operate/) [See service levels and control](https://fireflysoftware.io/service-levels-and-control/) Questions ## What buyers ask before they scope. Can we keep our loan origination system? Yes. We work in your loan origination system and agree, while scoping, which system holds each record. How are incomplete applications handled? We chase what is missing. An application still waiting on something stays open, and we never count it as a completed file. Can the spreads and the memo follow our templates? Yes. Both follow your templates, ratios, and policy checks, and policy exceptions go to your approver. Your first operation ## Bring us one operation. Tell us the process, the volume, and what “done” looks like. We will come back with a scope, a deployment plan, and a proposal. [Scope your credit operation](https://fireflysoftware.io/contact/) [Request a demo](https://fireflysoftware.io/contact/?request=demo)