Firefly whitepaper · Edition 3.0
Delegate the work. Keep the decisions.
How AI changes what banks and insurers run, buy, and keep.
AI makes it practical to buy completed operational work instead of software seats. This paper shows which work to hand over and how to keep control.
Get the whitepaper30 pages in five chapters, with 22 sources reviewed through October 11, 2026.
Inside the report
Five chapters, each answering one question.
Each chapter opens with a buyer’s question and its short answer. The pages that follow give the detail and the evidence.
- The question it answers
- Which banking and insurance operations should an institution stop running itself, and how does it hand them over without giving up its decisions?
- Who should read it
- A COO, CRO, or transformation leader, with risk and technology in the room.
- The decision it prepares
- Which one operation to delegate first, and on what terms.
- Pages 03–06
Chapter 1
What AI changes
What does AI change in banking and insurance operations, and why now?
- Pages 07–13
Chapter 2
What you buy
What exactly would we be buying?
- Pages 14–19
Chapter 3
How the work runs
Who does what, and what happens when a case goes wrong?
- Pages 20–24
Chapter 4
How you stay in control
How do we keep control, and the right to leave?
- Pages 25–28
Chapter 5
How to start
What do we do first?
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