Decide which operations to run, delegate or rebuild.

Before you change an operation, decide who should run it and on what. We help you turn that decision into a service, a deployment, or a platform.

Three ways in

Each one ends in a decision, a service, or an operation.

01

Operating-model strategy

For
COOs, CIOs, CROs, and transformation leaders.

We map your operations by volume, cost, and risk, and set the run, delegate, or rebuild choice for each.

Produces
  • A prioritized roadmap
  • A target operating model
  • A business case
Ends in
A decision and a sequence.
02

Service Blueprint

For
The owner of one operation.

A fixed scope, agreed before it starts, that turns one operation into a service with every boundary written down.

Produces
  • The acceptance criteria
  • The authority matrix
  • The business case
  • The deployment plan
Ends in
A contractible service.
03

Transition and insourcing

For
Institutions that will run the operation themselves.

We design, build, and hand over the operation on Firefly OpenPlatform.

Produces
  • The service, built on OpenPlatform
  • Its runbooks
  • Knowledge and ownership, transferred
Ends in
An operation you run.

Run, delegate or rebuild

Not every operation should be delegated.

The answer turns on volume, risk, cost, and how much work your team should hold.

Run, delegate or rebuild

Three ways to handle an operation, side by side on a row of your graphite core systems. On the left, your team runs it on your own systems, drawn as steel modules. In the middle, we run it as a Firefly service, a line of amber modules with an AI agent for the exceptions. On the right, it is rebuilt from amber OpenPlatform modules, each connected to your core through a steel adapter, and your teams own it.Graphite is your core; steel, your systems. Amber is Firefly: a service we run, or OpenPlatform modules.

How an advisory engagement works

Four steps, from first look to recommendation.

  1. 01

    Discovery

    A first session with the people who run the operation, to agree the question.

  2. 02

    Current-state map

    Real cases, not the process manual, traced through every exception and wait.

  3. 03

    Options and economics

    Each option with its cost, its risk, and the effort your team keeps.

  4. 04

    Recommendation

    One option and the next step, with the evidence behind both.

Who you work with

Start with the outcome and the people accountable for it.

A faster form helps only if review and records keep pace, which is why all four teams take part.

Operations
How the work runs today and where it waits
Risk and compliance
The authority model and the controls
Technology
What to keep, connect, or rebuild
Finance
The baseline cost and the effort you retain

Your first operation

Bring us one operation.

Tell us the process, the volume, and what “done” looks like. We will come back with a scope, a deployment plan, and a proposal.