Credit and underwriting
Accepted files or submissions, by complexity band.
- CreditOS · Credit OperationsAn accepted credit file
- UnderwritingOS · Insurance Underwriting OperationsA complete submission, ready for your underwriter
You pay for work we complete and you accept.
Every engagement combines a deployment scope, a recurring service commitment, and a unit of work that fits the operation. Nothing is charged per seat or per hour.
From review to operation
You know how each step is charged before it starts.
One service, four steps
- 01
Operations review
No charge. One conversation about the process, the volume, and what “done” looks like.
- 02
Service Blueprint
A fixed scope, quoted before it starts. It ends in a service you can contract, with its proposal.
- 03
Controlled deployment
Configuration, integration, and validation, quoted on their own. You accept them against the agreed criteria.
- 04
Managed operation
A recurring commitment, plus a price per completed unit within agreed volume and complexity bands.
Units of work
Each service is priced on a unit your team already counts.
The unit depends on the work: files, accounts, stages, or cycles.
Servicing and policy operations
Active accounts or policies, with event allowances.
- ServicingOS · Loan Servicing OperationsAn active loan account, serviced for the month
- CollectionsOS · Arrears and Collections OperationsAn account under management
- PolicyOS · Policy OperationsA completed policy transaction
Claims and investigations
Completed stages or accepted cases, by class.
- ClaimsOS · Claims OperationsA completed claims stage
- OnboardingOS · Customer and Business OnboardingA completed onboarding or refresh case
- FinancialCrimeOS · Financial Crime OperationsAn accepted investigation
Reconciliation and analytical cycles
Defined accounts, periods, portfolios, or cycles.
- ReconcileOS · Reconciliation OperationsA closed reconciliation cycle
- RiskOS · Risk and Actuarial OperationsA completed close or model cycle
The economics
Agree the economics before transition.
We put three figures side by side, with quality, rework, and dependencies counted.
- What it costs you today
- People, overtime, temporary staff, rework, and current provider charges
- What the service costs
- Deployment, the recurring commitment, and the unit price across your expected volume
- What your team keeps doing
- Your approvers, reviewers, and oversight
Questions buyers ask
How the price works.
Do we pay for work that fails acceptance?
No. The unit price applies only to accepted units. When a unit falls short because of our work, we correct it at no extra charge.
What counts as a billable completion?
The service schedule defines it, including duplicate cases, corrections, withdrawn requests, and cases waiting on external dependencies.
Can you quote before an integration project?
Yes, with an indicative proposal from the process, volumes, and systems. We do not publish prices; firm ones follow the validated scope.
Your first operation
Bring us one operation.
Tell us the process, the volume, and what “done” looks like. We will come back with a scope, a deployment plan, and a proposal.